Vocca

What it does

Vocca is an AI receptionist built for clinics, designed to handle patient calls autonomously. It aims to make practices available 24/7 with no waiting time, facilitating appointment bookings and reducing costs. Vocca offers features like handling patient calls, managing bookings, answering questions, making outbound calls for appointment reminders, and task management by understanding and noting complex queries.

Core features

• ✦24/7 AI receptionist availability
• ✦Autonomous patient call handling
• ✦Appointment booking management
• ✦Automated outbound calls for reminders
• ✦Task management and query logging
• ✦Real-time chat functionality
• ✦Call transcription and tagging

Use cases

• →Handling patient calls and inquiries
• →Automating appointment reminders to reduce no-shows
• →Managing bookings and scheduling
• →Capturing and logging all call information for review
• →Freeing up receptionists to focus on in-person patient care