OpenPhone

Paid

What it does

OpenPhone is a collaborative business phone system designed for startups and small businesses. It provides an intuitive, AI-powered app that works across all devices, allowing teams to manage customer calls, texts, and contacts in one shared space. OpenPhone offers features like dedicated phone numbers, call summaries, transcripts, integrations with popular tools, and an AI agent called Sona that answers calls 24/7.

How to use: Sign up for an OpenPhone account, choose a dedicated phone number or port an existing one, and invite your team to collaborate. Use the OpenPhone app on any device to manage calls, texts, and contacts, and integrate with other tools like Zapier, HubSpot, and Salesforce.

Core features

✦Collaborative calling and messaging
✦AI-powered call summaries and transcripts
✦Integrations with popular CRM and business tools
✦Sona AI answering agent
✦Shared phone numbers for team collaboration
✦Call flow builder for customized call routing

Use cases

→Sales teams using OpenPhone to manage customer communications and track interactions.
→Support teams using OpenPhone to provide seamless customer service and resolve issues quickly.
→Recruiting teams using OpenPhone to coordinate interviews and communicate with candidates.
→Small businesses using OpenPhone to establish a professional phone presence and manage customer relationships.