miitel.com

What it does

MiiTel is an AI-powered IP phone system designed to enhance voice conversation analytics. It functions as a “Smart PBX,” aiming to increase sales, decrease onboarding time, and enable remote work. The platform offers features such as automatic transcription, conversation and data analysis, CRM integration, and real-time monitoring and coaching.

How to use: MiiTel can be used through a phone app or Google Chrome extension. It integrates with CRMs like Salesforce and Hubspot, automatically syncing conversation and transcription data. Users can make and receive calls from anywhere, monitor team performance, and utilize AI-guided self-coaching.

Core features

• ✦AI-powered call analytics
• ✦Automatic call recording and transcription
• ✦CRM integration
• ✦Real-time monitoring and coaching
• ✦Zoom integration

Use cases

• →Improving sales conversion rates through data analysis
• →Enhancing sales coaching with real-time monitoring
• →Enabling remote work with accessible call management tools
• →Analyzing customer interactions to optimize team performance