proto.cx

What it does

Proto is the leader for inclusive CX automation and multilingual contact centre automation for enterprise and government. Deploy fast with AI assistants, livechat, ticketing, CRM and analytics. Proto AICX is an all-in-one platform for local and secure AI.

How to use: Deploy AI workflows tailored to your customer service operation and data sources. Train autonomous assistants with your knowledge. Expand access to customers across mobile apps, SMS, voice calls and messaging like WhatsApp, Viber and Telegram.

Core features

• ✦AI Assistants
• ✦Inbox
• ✦Livechat
• ✦Ticketing
• ✦People Management
• ✦Analytics
• ✦Channels
• ✦Integrations
• ✦Data Privacy
• ✦Platform Management

Use cases

• →Citizen Support
• →Knowledge Sharing
• →Customer Experience
• →Indoor Navigation