Altnativ

What it does

Altnativ provides real-time voice AI customer support solutions with options for both on-premises (prem) and cloud deployment. It focuses on retaining loyal customers and driving growth by offering enterprise-grade conversational AI for teams of any size. The platform aims to eliminate long wait times and repetitive queries, providing rapid responses, significant cost savings, 24/7 availability, and seamless human transfer. Altnativ's solution scales from 100 to 100,000 customers, ensuring smooth and efficient interactions.

Core features

✦Personalized Human-like AI Agents
✦Dedicated Infrastructure
✦WhatsApp Calling
✦Speech Analytical Integration
✦Robotic Process Automation
✦Customer Feedback/Voice of Customer (VoC)
✦Remote Work Capability
✦Call Analytics
✦Intelligent IVR
✦Business Intelligence Dashboard

Use cases

→Appointment Booking
→Arabic Appointment
→MedAlert
→Customer Support