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AI-native contact center that resolves customer inquiries across chat, voice and social channels for support teams.
Enterprise conversational AI platform, founded by former Google/Salesforce leaders, for building customer-facing AI agents across channels.
Mobile auto-reply bot sending customizable automatic responses across WhatsApp, Messenger, Instagram, Telegram, Signal and Viber.
Enterprise AI customer-experience platform combining an AI concierge agent with chat/voice communication APIs for large-scale support.
Free trial available
No public pricing
Free trial available
Free trial available
- ✦Omnichannel inbox for chat, email, social and voice
- ✦AI agents and chatbots with human co-handling
- ✦CrystalVoice AI voice channel
- ✦Automation and workflow routing
- ✦Reporting and real-time dashboards
- ✦Mobile agent app and API
- ✦AI agent builder from SOPs/transcripts (Ghostwriter)
- ✦Multi-channel deployment (chat, voice, SMS, email)
- ✦Conversation analytics and monitoring
- ✦A/B testing of conversation design
- ✦Agent memory and customer data integration
- ✦Outcome-based pricing model
- ✦Rule-based automatic replies for incoming chats
- ✦Unlimited custom message rules
- ✦Pattern and similarity matching for triggers
- ✦Connects to ChatGPT, Gemini, Dialogflow and web servers
- ✦Tasker/MacroDroid integration for custom actions
- ✦Supports six major messaging apps
- ✦AI concierge/agent for customer support conversations
- ✦Chat API with group/open channels, reactions, and push notifications
- ✦Business messaging and voice/video call APIs
- ✦Content moderation and translation
- ✦Salesforce connector and 50+ integrations
- ✦Prebuilt UIKit components for fast chat integration
- →Automate first-line customer support
- →Unify messaging across channels in one inbox
- →Deploy chatbots for 24/7 self-service
- →Scale support for e-commerce and enterprise teams
- →Large brands automating customer support across channels
- →Enterprises building agents without heavy engineering support
- →Companies personalizing AI interactions using CRM data
- →Auto-answer customer messages on WhatsApp
- →Send out-of-office replies
- →Build simple messaging chatbots
- →Route messages to AI models for smart responses
- →Enterprises building AI customer-support agents
- →Apps needing in-app chat, voice, or video messaging
- →Marketplaces and on-demand platforms needing user-to-user chat
- →Companies wanting AI-personalized customer journeys at scale