Enterprise AI customer-experience platform combining an AI concierge agent with chat/voice communication APIs for large-scale support.
What it does
Sendbird is a customer-experience platform combining 'Delight AI,' an AI concierge for personalized support across the customer journey, with Sendbird's long-running chat, voice, and video communication APIs. It's used to build in-app messaging, AI customer-service agents, and business messaging at large scale.
How to use: Integrate Sendbird's AI agent platform with your existing support software to deliver AI customer support on any channel. Build, test, and evaluate your AI workforce from a central hub.
Core features
AI concierge/agent for customer support conversations
Chat API with group/open channels, reactions, and push notifications
Business messaging and voice/video call APIs
Content moderation and translation
Salesforce connector and 50+ integrations
Prebuilt UIKit components for fast chat integration
Best for
→Enterprises building AI customer-support agents
→Apps needing in-app chat, voice, or video messaging
→Marketplaces and on-demand platforms needing user-to-user chat
→Companies wanting AI-personalized customer journeys at scale
Pricing
Starter
$399/mo
Pro
$599/mo
Toolspool rankingby monthly traffic