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MiiTel
✓ verifiedPaid
Japanese voice-analytics AI that transcribes and scores phone, web-meeting, and in-person sales calls to sharpen coaching.
299K visits/mo
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OpenPhone
✓ verifiedPaid
Shared business phone and inbox (formerly OpenPhone, now Quo) for team calls, texts and customer conversations.
274K visits/mo
Pricing
Essential: $9.99 per agent / per month
No public pricing
Starter: $19/user/mo (1 number, calling & messaging)
Business: $33/user/mo (AI summaries, integrations, analytics)
Free trial available
Core features
- ✦AI-Powered Customer Communication
- ✦Omni-Channel Excellence
- ✦Real-Time Insights
- ✦Smart Automation
- ✦Sentiment Analysis
- ✦Real-Time Transcriptions & Translations
- ✦Predictive Analytics
- ✦AI Agent Assist
- ✦Workflow Automation
- ✦Smart Call & Chat Management
- ✦Automatic call recording and transcription
- ✦AI scoring and analysis of talk patterns
- ✦Web-meeting and in-person conversation analysis
- ✦Call-center monitoring with real-time transcription
- ✦CRM/SFA and external tool integrations
- ✦Keeps existing mobile numbers across major carriers
- ✦Shared business phone numbers and inbox
- ✦Calling and SMS to US and Canadian numbers
- ✦Call routing and phone menus
- ✦Sona AI agent for after-hours answering
- ✦Analytics, CRM and integrations (HubSpot, Salesforce, Slack)
Use cases
- →Enhance customer loyalty in retail using personalized touchpoints.
- →Securely manage patient inquiries in healthcare with tailored customer service systems.
- →Offer real-time support for sensitive transactions in finance with customer service desk software.
- →Deliver unforgettable experiences in hospitality through customer support chat software.
- →Coaching inside-sales and telemarketing teams
- →Generating meeting minutes from web calls
- →Improving call-center response quality
- →Preserving and sharing successful sales scripts
- →Handling sales and support calls for small teams
- →Never missing after-hours customer calls
- →Collaborating on a shared team number
- →Syncing calls and texts with a CRM
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