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MiiTel
✓ verifiedPaid
Japanese voice-analytics AI that transcribes and scores phone, web-meeting, and in-person sales calls to sharpen coaching.
299K visits/mo
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OpenPhone
✓ verifiedPaid
Shared business phone and inbox (formerly OpenPhone, now Quo) for team calls, texts and customer conversations.
274K visits/mo
Pricing
STARTER: $29 Monthly
ESSENTIALS: $99 Monthly
PRO: $149 Monthly
PARTNERS: Call
No public pricing
Starter: $19/user/mo (1 number, calling & messaging)
Business: $33/user/mo (AI summaries, integrations, analytics)
Free trial available
Core features
- ✦24/7 customer service and lead capture
- ✦Omni-channel support (Voice, SMS, Website, etc.)
- ✦Automated routine task handling
- ✦Customizable conversation flows and lead capture forms
- ✦Integration with various platforms (Facebook, Instagram, WhatsApp)
- ✦Voice AI technology for instant call responses
- ✦Self-training AI with an intuitive interface
- ✦Automatic call recording and transcription
- ✦AI scoring and analysis of talk patterns
- ✦Web-meeting and in-person conversation analysis
- ✦Call-center monitoring with real-time transcription
- ✦CRM/SFA and external tool integrations
- ✦Keeps existing mobile numbers across major carriers
- ✦Shared business phone numbers and inbox
- ✦Calling and SMS to US and Canadian numbers
- ✦Call routing and phone menus
- ✦Sona AI agent for after-hours answering
- ✦Analytics, CRM and integrations (HubSpot, Salesforce, Slack)
Use cases
- →Answering general customer inquiries
- →Handling appointment requests and messages
- →Auto-responding to abandoned calls using SMS automation
- →Deflecting low-value calls and allowing callers to self-service
- →Engaging with customers immediately, driving more conversions
- →Coaching inside-sales and telemarketing teams
- →Generating meeting minutes from web calls
- →Improving call-center response quality
- →Preserving and sharing successful sales scripts
- →Handling sales and support calls for small teams
- →Never missing after-hours customer calls
- →Collaborating on a shared team number
- →Syncing calls and texts with a CRM
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