textit.com

What it does

TextIt is a leading bot platform that allows users to visually build multichannel messaging bots and launch them anywhere in the world. It offers features like a flow designer for creating chatbots in minutes with drag-and-drop, a contact database for creating custom fields and tracking activity, campaign automation, omni-channel support (Facebook, WhatsApp, SMS, etc.), ticket hand-off to humans, and integrations with Zapier, Wit.ai, and custom webhooks.

How to use: Use the drag-and-drop flow designer to create chatbots, connect to various channels like Facebook, WhatsApp, and SMS, and automate engagement with contacts.

Core features

✦Flow Designer
✦Contact Database
✦Campaigns
✦Omni-Channel Support
✦Tickets
✦Integrations

Use cases

→Automating customer support via chatbots on multiple channels.
→Running marketing campaigns through SMS and messaging apps.
→Collecting data and engaging with research subjects.