Inline Help

What it does

Inline Help is an AI-first customer self-service platform that connects your knowledge base to an in-app assistant. It generates support on the fly, offering real-time explanations, interactive tooltips, a chatbot, streamlined ticket responses, and a comprehensive search function, all within one widget. It aims to revolutionize customer support with its AI-enabled knowledge base, streamlining issue resolution and enhancing user experience effortlessly.

Core features

• ✦In-App Contextual Mastery (Explain This)
• ✦Real-time Intelligent Chatbot Responses
• ✦Unified Support Widget
• ✦Contextual Knowledge Base
• ✦Hassle-Free Ticket Form
• ✦Continuous Knowledge Refinement with AI-Powered Feedback

Use cases

• →Providing instant insights to users on any part of a website.
• →Offering real-time customer service through an intelligent chatbot.
• →Streamlining issue reporting with an in-app ticket form.
• →Empowering users with a context-aware knowledge base.