Inkeep

Paid

What it does

Inkeep is an AI chatbot platform that turns documentation and other content into an AI assistant for users and a copilot for support teams. It allows users to create a ChatGPT-like experience for their product with zero maintenance, providing trusted answers and insights from their own content.

How to use: To use Inkeep, you need to onboard your content sources (docs, blogs, forums, etc.), add a snippet of JavaScript to your platform, and then monitor and improve your documentation based on the insights and reports provided by Inkeep.

Core features

✦AI Assistant for users
✦Copilot for support teams
✦Reports on content gaps
✦Integration with Zendesk, Salesforce, Hubspot, Intercom, and HelpScout
✦AI Agents for workflow automation
✦SOC 2 Type II compliance
✦PII removal and data controls

Use cases

→Self-serve support for users
→Intelligent side panel for ticketing platforms
→Automated support workflows
→Internal Slack bot for quick answers
→Improving documentation based on user feedback and AI reports