Help.center

What it does

Help.center is a self-serve support tool powered by chatGPT to help you reduce customer support tickets. It is a full-fledged customer support knowledge base solution powered with chatGPT to help customers get instant answers. You can have yourcompany.help.center website where customers can use AI search and also deploy an AI chat widget to your website to support customers in a conversational way. Deliver instant answers to customer questions using AI and boost customer satisfaction. Add an AI chatbot to your website and create a self-service doumentation portal.

How to use: Create a help center website (yourcompany.help.center), import existing knowledge base articles, and deploy an AI chat widget to your website. The AI automatically learns from the articles to answer customer questions.

Core features

• ✦AI-powered knowledge base
• ✦AI Chatbot
• ✦AI Search
• ✦Ticket Inbox
• ✦Automatic Learning
• ✦Multilingual support
• ✦24x7 support

Use cases

• →Reducing customer support tickets with AI-powered instant answers.
• →Providing 24/7 customer support through an AI chatbot.
• →Creating a self-service documentation portal for customers.