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Sendbird
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Enterprise AI customer-experience platform combining an AI concierge agent with chat/voice communication APIs for large-scale support.
172K visits/mo
Pricing
Starter: $399/mo billed monthly or $349/mo billed annually (up to 5K MAU)
Pro: $599/mo billed monthly or $499/mo billed annually (up to 5K MAU)
Free trial available
Core features
- ✦AI concierge/agent for customer support conversations
- ✦Chat API with group/open channels, reactions, and push notifications
- ✦Business messaging and voice/video call APIs
- ✦Content moderation and translation
- ✦Salesforce connector and 50+ integrations
- ✦Prebuilt UIKit components for fast chat integration
Use cases
- →Enterprises building AI customer-support agents
- →Apps needing in-app chat, voice, or video messaging
- →Marketplaces and on-demand platforms needing user-to-user chat
- →Companies wanting AI-personalized customer journeys at scale
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