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Inbenta
✓ verifiedPaid
Enterprise conversational-AI platform for customer and employee experience, with AI agents, search and orchestration.
5.3K saves
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SearchUnify
✓ verifiedPaid
Enterprise agentic AI platform combining cognitive search and support agents to automate customer service and case resolution.
31K visits/mo
Pricing
No public pricing
No public pricing
Core features
- ✦Conversational AI assistants and AI agents
- ✦Enterprise search and knowledge management
- ✦Voice AI for contact centers
- ✦Live agent assist (translation, sentiment, response gen)
- ✦Governed AI orchestration with audit trails
- ✦850+ integrations, model-agnostic
- ✦Unified enterprise cognitive search across data sources
- ✦Prebuilt AI agents for support, IT, sales, and HR functions
- ✦Automated ticket classification and case routing
- ✦AI-driven knowledge base article generation
- ✦Governance and guardrails for AI agent deployment
- ✦Integrations with Salesforce, Zendesk, SharePoint, Slack, and more
Use cases
- →Automating customer support
- →Employee self-service and helpdesk
- →Contact-center voice automation
- →Governed enterprise AI deployment
- →Enterprises automating tier-1 customer support with AI agents
- →Support teams reducing case volume via self-service search
- →IT teams automating incident triage and resolution
- →Contact centers coaching agents with case quality analytics
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