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Agentic AI customer support suite that drafts replies, analyzes tickets, and deflects issues via chatbot for enterprises.

6.0K visits/mo
Pricing

No public pricing

No public pricing

Free trial available

Core features
  • AI-drafted first-response emails with high reported agent approval
  • Ticket and sentiment analysis across support data (Prism)
  • Agentic chatbot that deflects and resolves issues automatically (Concierge)
  • Fully hosted, self-hosted, or managed hosting deployment options
  • SOC 2 Type II and GDPR compliance
  • Learns from an organization's own tickets, docs and workflows
  • White-glove onboarding with a dedicated integration support team
Use cases
  • Support teams wanting AI-drafted first responses to tickets
  • Operations leaders analyzing ticket sentiment and trends at scale
  • Companies wanting to deflect support volume via an AI chatbot
  • Security-sensitive organizations requiring self-hosted AI support tools
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