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Pod
✓ verifiedPaid
Fully-managed service that designs, deploys and operates AI phone agents for calls, bookings and support.
19K saves
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Level AI
✓ verifiedPaid
AI contact-center platform that scores every customer interaction and deploys voice agents to surface CX insights.
44K visits/mo
Pricing
Essentials: $4,450/mo
Scale: $9,450/mo
Enterprise: $12,450/mo
No public pricing
Core features
- ✦Done-for-you AI phone agent design
- ✦24/7 inbound and outbound call handling
- ✦CRM, calendar and knowledge-base integration
- ✦Sub-500ms voice latency
- ✦Human escalation and call routing
- ✦Ongoing monitoring and optimization
- ✦Automated quality assurance (Auto-QA) across all interactions
- ✦Real-time agent assist and coaching
- ✦AI voice agents for customer conversations
- ✦Voice-of-the-customer analytics and iCSAT scoring
- ✦Agent screen recording
- ✦Integrations with contact center tech stacks
Use cases
- →Offload inbound support calls
- →Book appointments automatically
- →Qualify and follow up leads
- →Run outbound campaigns
- →Score and audit 100% of customer interactions automatically
- →Coach agents in real time during calls or chats
- →Deploy AI voice agents for self-service support
- →Monitor regulatory compliance in customer conversations
- →Track customer satisfaction trends across channels
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