Web2Chat
AI-powered live chat, ticketing, and knowledge-base platform helping small startups run customer support in one place.
What it does
Web2Chat is a customer support suite for small businesses that bundles a live chat widget, ticketing system, knowledge base, and lightweight CRM, plus an AI chatbot called Aura trained on company content. It centralizes chat and email conversations into one shared inbox.
Core features
Customizable live chat widget
Shared inbox for chat and email tickets
Self-service knowledge base with search and SEO tools
Aura AI chatbot trained on uploaded content
Lightweight CRM for tracking customer data
Multilingual support across 45+ languages
Best for
→Startups replacing multiple support tools with one platform
→Small teams automating FAQ answers via AI chatbot
→Building a public help center for self-service
→Tracking and prioritizing support tickets across channels
Pricing
Free
Remove Branding
$29/mo
Aura Growth
$19/mo
Aura Business
$49/mo
Aura Enterprise
$99/mo