Typewise

What it does

Typewise is an enterprise-grade AI customer service platform designed to boost customer satisfaction and operational efficiency. It offers AI communication assistants that maximize customer satisfaction, reduce handling time, and boost engagement to increase revenue. The platform provides features like AI Agents for autonomous case handling, AI Assistants to empower human agents, and an Insights Hub for AI-powered analytics.

Core features

• ✦AI Agents for autonomous case handling
• ✦AI Assistant to empower human agents
• ✦AI Supervisor Engine for intelligent service orchestration
• ✦Knowledge & Actions Hub for seamless integrations
• ✦Insights Hub for AI-powered analytics

Use cases

• →Automating customer service at scale while maintaining control
• →Reducing effort and time savings with advanced automation
• →Improving customer satisfaction and reducing costs
• →Providing multilingual support in 50+ languages