toolspool

The SMS City

What it does

The SMS City is a messaging automation platform that transforms WhatsApp and SMS into the command center for your entire business operation. It is an ultimate messaging automation powerhouse designed to help businesses automate WhatsApp & SMS for order confirmations, promotions, drip campaigns, and more. It provides an all-in-one solution to supercharge communication with automated messaging and AI-powered tools, enabling effortless customer connection, workflow automation, and sales boosting.

Core features

  • WhatsApp & SMS Automation
  • E-Commerce & CRM Integrations (Shopify, WooCommerce, WordPress)
  • Automated Reminders & Follow-ups
  • Bulk Messaging & Marketing Campaigns
  • Drag & Drop Flow Builder
  • Automated Cart Recovery
  • AI-Powered Chatbots (Coming Soon)

Use cases

  • Automate order confirmations and personalized promotions for e-commerce stores.
  • Recover lost sales through abandoned cart reminders on WhatsApp.
  • Send real-time shipping updates and manage leads via SMS and WhatsApp.
  • Engage entire audiences with personalized welcome messages and large-scale promotional blasts.
  • Handle customer queries, lead qualification, and instant responses with intelligent chatbots (when available).