Enterprise martech suite that fuses behavior capture, AI decisioning, activation and loyalty for large omni-channel retail brands.
What it does
SocialHub.AI is an enterprise marketing cloud built around what it calls an 'Agentic Retention Loop.' It unifies online and in-store customer data, uses AI agents to decide next-best actions, activates campaigns across channels, and manages loyalty programs, aimed at large retail and consumer brands.
Core features
Unified customer data capture across web, app and in-store POS
AI agents that flag churn risk and recommend next actions
Cross-channel campaign activation (email, SMS, app, store)
Loyalty points, tiers and voucher management
Industry-specific playbooks for fashion, beauty, food and more
Case studies and ROI calculator for enterprise buyers
Best for
→Reducing churn with AI-triggered win-back journeys
→Growing loyalty member revenue and repeat purchases
→Running cross-channel marketing without adding headcount
→Consolidating in-store and online customer profiles