Shulex VOC

What it does

VOC AI is a unified customer experience management platform that fuses customer insights with Solvea-AI Agent excellence. It helps businesses cut costs, increase customer satisfaction, and boost revenue with its AI-driven customer service solution. VOC AI offers tools for Amazon sellers to understand customer needs, perform competitive analysis, conduct product research, and analyze market share. It covers social media channels, provides free AI tools, and offers resources like blogs, customer stories, and VOC reports.

How to use: VOC AI provides a dashboard with various tools. Users can analyze Amazon reviews, conduct sentiment analysis, perform product research, and use AI agents for customer service. The platform also offers free AI tools for lead generation and conversion optimization.

Core features

• ✦Amazon Review Analysis
• ✦Sentiment Analysis
• ✦Competitive Analysis
• ✦Product Research
• ✦Solvea-AI Agent for Customer Service
• ✦Social Listening
• ✦AI Listing Optimization

Use cases

• →Amazon sellers can use VOC AI to identify winning products, understand customer sentiment, and improve product listings.
• →Businesses can use Solvea-AI Agent to streamline customer service and reduce costs.