Serif

Freemium

AI email assistant that drafts replies in your voice inside Gmail or Outlook and automates trusted scenarios for busy inboxes.

What it does

Serif is an AI email assistant (an "AI employee") that connects to Gmail or Outlook in one click and works directly inside the inbox you already use. It learns from your past emails to draft replies in your tone and style, triages and organizes incoming mail, and — once you trust it — handles low-risk scenarios such as shipping or order-status questions on autopilot, asking you for a decision when needed. Plans also include a meeting recorder, task manager, and knowledge base, plus shared inbox support for teams. Serif is SOC 2 Type 2, GDPR, and HIPAA compliant, with data encrypted in transit and at rest and never used to train public models.

How to use: Connect your Gmail or Outlook inbox in one click. Serif learns from what you sent in the past and starts drafting replies inside your inbox for you to review, edit, and send. As you build trust, put low-risk scenarios (like shipping or order-status questions) on autopilot; Serif asks you whenever it needs a decision, such as a policy exception.

Core features

✦One-click Gmail and Outlook integration
✦Email triaging and drafting in your voice
✦Autopilot for trusted, low-risk reply scenarios
✦Meeting recorder
✦Task manager
✦Knowledge base
✦Shared inbox support for teams
✦SOC 2 Type 2, GDPR, and HIPAA compliance

Use cases

→Handling ecommerce customer email such as shipping, refund, and order-status questions
→Running shared inboxes like info@, support@, and billing@
→Email management for local services, property management, and hospitality businesses
→Client email for law firms, accounting firms, and business brokers
→Founders and executives getting routine email off their plate