Sentavis

What it does

Sentavis is an AI-backed tool that uses social media and reviews to analyze customer sentiment. It helps businesses get actionable insights from customer feedback across all platforms. Sentavis provides a unified dashboard to view feedback, uses sentiment analysis to understand emotions, tracks trends in real-time, offers AI-powered recommendations, enables direct response to feedback with AI suggestions, and provides instant alerts for new feedback.

Core features

✦Unified Dashboard
✦Sentiment Analysis
✦Trend Tracking
✦Actionable Insights
✦Direct Response
✦Instant Alerts

Use cases

→Understanding customer sentiment towards a product launch.
→Identifying emerging issues in customer service based on reviews.
→Improving business strategies based on AI-powered recommendations.