roojoom.com

What it does

Roojoom is an AI-based Journey Orchestration Platform that drives individual customer journeys towards business goals. It focuses on journey optimization across engagement channels, offering solutions for user success, customer engagement, and customer service. Roojoom's platform includes features like AI-based journey logic, continuous journey management, omni-channel support, and auto-generated UX.

Core features

✦AI-based Journey Orchestration
✦Personalized Customer Journeys
✦Continuous Journey Management
✦Omni-channel Support
✦Auto-generated UX

Use cases

→Drive user journeys towards desired value goals from product usage.
→Engage with individual customers using 1:1 personalization for optimal KPI impact.
→Drive self-service and agent-based customer service journeys for issue resolution.