Portals.co

What it does

Portals.co is an AI-powered customer feedback platform that allows you to extract deeper levels of customer feedback information by using AI-generated follow-up questions and feedback analysis. It offers a widget that can be integrated with your website via a single line of code, enabling you to collect feedback from your users as if you were interviewing them yourself.

Core features

• ✦AI-powered follow-up questions
• ✦AI-powered feedback analysis
• ✦Easy integration with a single line of code
• ✦Linkable feedback forms
• ✦Website popups and forms

Use cases

• →Collecting customer feedback on websites
• →Gathering feedback via email using linkable forms
• →Analyzing customer feedback to identify top feature requests
• →Understanding customer complaints to improve product or service
• →Tracking competitor mentions in customer feedback