Odaptos

What it does

Odaptos is a SaaS platform that offers automated customer research through AI. It enables user tests via videoconferencing and uses AI to detect emotions, providing a deep understanding of user needs and behaviors to deliver actionable insights. Odaptos helps companies improve their digital products by learning from their users' emotions using artificial intelligence. It offers features like emotion-based video players, automatic transcription, user recruitment widgets, system usability scores (SUS), and an intelligent chatbot named Oda to streamline user tests.

Core features

• ✦Automated customer research through AI
• ✦User tests via videoconferencing
• ✦Emotion detection and analysis
• ✦Emotion-based video player
• ✦Automatic transcription
• ✦User recruitment widget
• ✦System usability score (SUS)
• ✦Intelligent chatbot (Oda)
• ✦Sentiment Analysis

Use cases

• →Improving digital products by understanding user emotions
• →Saving time in UX tests with AI
• →Pinpointing friction points through user testing and emotional analysis
• →Collaborating with teams on UX test results
• →Streamlining user tests with an intelligent chatbot