ModAi

What it does

ModAI is an AI-powered Discord bot designed for community support, moderation, and engagement. It handles support tickets by training on a business's knowledge base, freeing up the team to focus on other tasks. ModAI understands documentation, website content, and Discord conversations to automatically answer questions within Discord support tickets. It also offers auto-escalation and ticketing, speaking over 30 languages to provide global support.

Core features

• ✦AI-powered support ticket handling
• ✦Knowledge base understanding and question answering
• ✦Auto-escalation of complex issues
• ✦Multi-language support (30+ languages)
• ✦Ticketing system
• ✦Customizable bot appearance and message templates

Use cases

• →Providing instant support in Discord communities
• →Moderating Discord servers
• →Engaging community members
• →Supporting prop firms, reseller groups, and crypto groups