AI-powered omnichannel inbox that unifies web, WhatsApp and social chats for lead capture, support and marketing.
What it does
Mixdesk is an LLM-driven customer engagement platform that pulls conversations from websites, apps and channels like WhatsApp, Facebook, Instagram, Telegram, LINE and email into one shared inbox. Its AI Agent qualifies leads, answers questions around the clock and translates across many languages, while an AI Copilot assists human agents. It also runs bulk marketing campaigns and reports on service performance.
How to use: Start a free trial or book a demo, connect your website, app, and social media channels (WhatsApp, Facebook, Instagram, Telegram, LINE, Email), then configure the AI Agent, automation journeys, and team assignment rules to handle conversations and marketing across channels.