toolspool
MailAgent.AI logo

MailAgent.AI

verifiedPaidmailagent.ai

AI that drafts customer-support email replies grounded in your website and past conversations, keeping a human in control of each send.

What it does

mailagent.ai reads incoming customer emails and drafts replies grounded in a knowledge base built from your website and your past customer conversations. Drafts cite real facts from your business rather than guessing, and a human reviews and approves before anything is sent. Users can refine a draft via chat, and the service is hosted in the EU. The site indicates the product is being rebuilt ahead of relaunch.

Core features

Knowledge base built from your website and sent-folder history
AI-drafted replies grounded in real business facts
Human-in-the-loop review before sending
Chat-based refinement of drafts
Integrations for order and inventory context
Team-chat notification when a draft is ready
EU hosting and jurisdiction

Best for

Drafting customer-support email responses
Handling order-change and policy questions
Answering repetitive product and shipping FAQs