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Listen Labs

What it does

Listen Labs conducts customer interviews for you and summarizes responses into insightful and actionable reports. It's an AI-first research platform that replaces manual research methods with AI-moderated customer interviews. Listen Labs finds the right participants, conducts interviews, analyzes responses, and delivers actionable insights in hours, not weeks.

How to use: Select a template or upload a discussion guide, recruit participants from Listen Labs' panel or your own users, and let the AI conduct and analyze hundreds of interviews to generate a detailed report.

Core features

  • AI-moderated interviews
  • Automated analysis and report generation
  • Participant recruitment
  • Multi-language support
  • Stimuli testing (videos, images, Figma prototypes)

Use cases

  • Concept testing
  • Landing page testing
  • Foundational research
  • Brand perception analysis
  • Creative testing
  • Usability testing

Reviews

Big-picture takes: what it's for and whether it delivers. High-engagement videos from YouTube — not sponsored.

The Future of AI-Powered Customer Research with Listen Labs’s Florian Juengermann

Sequoia Capital · 42K views