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klink.cloud

verifiedFreemiumAPIklink.cloud

Unified omnichannel CX platform combining live chat, telephony and the Kai AI agent to automate customer support.

What it does

klink.cloud is a customer-experience platform that brings calls, WhatsApp, Messenger, email and live chat into one unified inbox. It adds telephony with worldwide virtual numbers or BYOC SIP trunks, plus the Kai AI agent to automate a large share of support conversations with human handoff. It targets contact centers, BPOs and support teams.

How to use: klink.cloud integrates with existing apps like WhatsApp, Messenger, Gmail, and Shopify. Users can centralize conversations, auto-record calls, and track team performance in one platform. It also offers virtual phone numbers and BYOC options.

Core features

Unified omnichannel inbox
Kai AI agent for automation
Telephony, virtual numbers and BYOC
Auto-routing and case management
Real-time analytics and reporting
CRM and app integrations

Best for

In-house and outsourced contact centers
Inbound and outbound calling
E-commerce and support helpdesks
Appointment booking automation

Pricing

Unlimited Messaging
$49.99/user
Toolspool rankingby monthly traffic