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Impel

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Automotive AI platform managing the full dealer customer lifecycle with sales, chat, service and marketing AI agents.

What it does

Impel is an enterprise automotive AI operating system that manages the customer lifecycle for dealerships and OEMs. It unifies Sales, Chat, Merchandising, Service and Marketing AI, plus AI-generated video, to engage shoppers, book appointments, enhance vehicle listings and drive service revenue across every touchpoint.

How to use: Impel AI offers various modules that can be used to enhance different aspects of automotive retail. These include Sales AI Copilot, Service AI, Chat AI, Marketing AI, and tools for merchandising and imaging. Users can explore these products and solutions based on their specific business needs, such as increasing sales, improving service operations, or enhancing online presence.

Core features

Sales AI for lead engagement and appointments
24/7 conversational Chat AI
Merchandising AI for vehicle listings
Service AI for fixed-ops retention
Marketing AI and AI-generated video
OEM-certified integrations

Best for

→Automating dealership lead management
→Converting shoppers via AI chat
→Enhancing vehicle detail pages
→Boosting service-department revenue
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