impaction.ai
verifiedAnalytics engine for analyzing and evaluating LLM conversational product data.
What it does
Coxwave Align is an analytics engine designed for modern organizations to easily analyze and evaluate data from LLM-based conversational products. It enables monitoring interactions, analyzing user and chatbot interactions, and evaluating chatbot quality to reduce hallucination and increase overall quality. The platform offers real-time data saving, diverse search tools, scalable data analysis, and synthesis into actionable insights.
Core features
- ✦Real-time conversational data dashboard
- ✦Natural language search for chat data
- ✦Copilot for subjective data analysis
- ✦SDK for easy data linking
- ✦SOC II compliance
- ✦Scalable data analysis
- ✦Actionable insights generation
Use cases
- →Monitor interactions between users and AI chatbots.
- →Analyze user and chatbot interactions to identify points of improvement.
- →Evaluate AI chatbots to reduce hallucination and increase overall chatbot quality.
- →Evaluate AI chatbot post-product upgrades.