HYOUKA

What it does

HYOUKA is an AI-powered survey kiosk designed to transform traditional surveys into interactive and engaging experiences. It aims to boost response rates and provide deeper customer insights with fewer questions by automatically capturing customer personas via an AI camera. It helps businesses turn feedback into actionable insights with real-time data and intuitive dashboards, supporting various feedback channels like web, email, and mobile.

Core features

• ✦AI-powered interactive surveys
• ✦Automatic customer persona capture via AI camera
• ✦Real-time data and intuitive dashboards
• ✦Omnichannel feedback support (web, email, mobile, QR codes, NFC)
• ✦Remote management for multi-store setups
• ✦Customizable surveys and reporting
• ✦Offline functionality for kitchen trucks and similar scenarios

Use cases

• →Hotels enhancing guest loyalty and generating positive reviews
• →Retail stores acquiring new customers and improving products
• →Chain stores monitoring customer satisfaction across multiple locations
• →Large venues discovering pain points and validating changes
• →Medical facilities identifying potential problems with patient care