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hijiffy.com

hijiffy.com

AI-powered guest communication hub for hotels to automate communication and increase bookings.

What it does

HiJiffy is a Guest Communications Hub that helps hotels, resorts, and hostels get more direct bookings and upselling opportunities. It automates guest communication across various channels like websites, social media, and WhatsApp, answering over 85% of guest queries instantly. HiJiffy simplifies the guest journey from booking to check-out and beyond, making processes faster and easier while cutting down on repetitive tasks with AI automation.

How to use: HiJiffy integrates with your existing systems to manage, automate, and track guest communication in one place. It can be set up quickly, with HiJiffy handling the setup process. The intuitive back-office system allows you to manage communication with guests easily, customize the chatbot's look and feel, and adapt workflows to fit your sales process.

Core features

AI-powered virtual assistant for answering FAQs
Chat-based booking assistance
Automated welcome messages
Digital check-in and check-out
In-stay request management
Upsell and cross-sell campaigns
Satisfaction surveys
Guest review campaigns
One inbox for all communication channels

Best for

→Answering guest queries instantly on the website, social media, or WhatsApp
→Guiding users through the booking process with an AI virtual assistant
→Sending automated messages before, during, and after check-in
→Offering pre-check-in forms and digital keys
→Managing guest requests during their stay
→Sending personalized, automated upselling and cross-selling campaigns
→Collecting guest feedback through surveys
→Automating the check-out process
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