Rep AI: Sales Concierge for eCommerce

What it does

Rep AI is Shopify's first AI Sales Concierge chatbot for eCommerce, designed to provide a guided shopping experience. It uses Behavioral AI and Generative AI (powered by ChatGPT) to increase traffic conversions and sales uplift. Rep AI also offers AI Support Agent and AI Concierge (Bundle) solutions.

How to use: Rep AI integrates with your Shopify store, scanning your website to answer product-related questions and provide personalized recommendations. It handles the entire shopping experience in the chat, including checkout.

Core features

• ✦Behavioral AI for traffic conversion
• ✦Generative AI (ChatGPT) for conversational shopping
• ✦Rescue Algorithm for exit-intent
• ✦Multi-language support
• ✦Integration with Shopify apps

Use cases

• →Guiding shoppers to the right products efficiently
• →Upselling and recommending complementary products
• →Rescuing shoppers about to leave the site
• →Answering product-related questions conversationally
• →Handling customer support tickets