Akira

What it does

Akira is an all-in-one platform designed to unify guest feedback, manage online reputation, and optimize online listings for multi-unit brands. It helps businesses measure guest experience, identify risks, and improve customer satisfaction through surveys, feedback aggregation, review management, and data-driven decision-making.

Core features

• ✦Guest feedback collection and unification
• ✦Reputation management
• ✦Listing management
• ✦Risk management
• ✦Analytics and reporting

Use cases

• →Quantifying guest experience across multiple locations
• →Identifying and addressing potential risks to brand reputation
• →Improving online visibility and customer engagement
• →Making data-driven decisions to enhance customer experience