Getgro.io
verifiedFreemiumgetgro.io
Omnichannel customer support platform with AI replies trained on your knowledge base, built for growing brands.
What it does
Getgro is a customer experience platform that unifies support channels such as live chat, email, WhatsApp and Instagram into one dashboard. It uses AI trained on a company's knowledge base to generate responses, automate ticket routing, and surface customer insights and thematic review summaries. The product is offered via early access.
Core features
Omnichannel inbox across chat, email and social
AI assistant trained on your knowledge base
Automated ticket assignment, tagging and prioritization
Conversational surveys in multiple languages
Thematic customer-insight summaries
One-click integrations with existing tools
Best for
→Consolidating support channels in one place
→Deflecting tickets with AI-generated answers
→Automating repetitive support workflows
→Measuring CSAT and NPS from customer feedback