AI-powered knowledge base software for building internal and external docs, help centers, SOPs, and API references with analytics.
What it does
Document360 is AI-powered knowledge base software for creating and publishing documentation, including internal and external knowledge bases, help centers, SOPs, user manuals, and API docs. It includes an authoring portal, a customer-facing site, its Eddy AI assistant, analytics, workflows, and SSO.
How to use: Create, manage, and publish knowledge bases, software or product documentation, API documentation, SOPs, and user manuals within one platform. Start with a free trial to explore the features.
Core features
Knowledge base authoring portal
Customizable customer-facing docs site
Eddy AI assistant and AI chatbot
Analytics and custom workflows
Import from PDF/Word, export to PDF
SSO, SCIM, and API support
Best for
→Building external product documentation
→Running internal knowledge bases
→Publishing SOPs and user manuals
→Creating API documentation
Toolspool rankingby monthly traffic
Reviews
Big-picture takes: what it's for and whether it delivers. High-engagement YouTube videos — not sponsored.