Coxwave Align
Analytics and evaluation platform for gen-AI chat products, helping teams monitor, analyze and cut hallucinations.
What it does
Coxwave Align (impaction.ai) is an analytics engine for generative-AI conversational products. It captures chatbot-user interactions in real time via SDKs, provides search and cohort tools to find high-priority conversations, and helps teams analyze performance, evaluate quality and reduce hallucinations, turning analysis into actionable insights.
Core features
Real-time conversation capture via SDKs
Search toolkit to surface key data
Cohort-based conversation analysis
Chatbot quality evaluation
Hallucination detection and reduction
Auto-generated action items
Best for
→Monitoring LLM chatbot performance
→Analyzing user-AI conversations
→Evaluating and improving chatbot quality
→Prioritizing product improvements