Coval

What it does

Coval is a simulation and evaluation platform designed to help developers build reliable voice and chat agents faster. It offers tools to create custom metrics, run thousands of scenarios, trace workflows, and integrate with CI/CD pipelines for actionable insights and peak agent performance. Coval allows users to test, monitor, and optimize their AI agents at scale, simulating conversations with customizable voices and environments. It also provides features for monitoring production calls, defining alerts, and analyzing performance to optimize AI agents.

How to use: Use Coval by simulating conversations using prompts, transcripts, workflows, or audio inputs. Evaluate agent performance with built-in or custom metrics. Track regressions, compare results, and incorporate human-in-the-loop labeling. Monitor production calls, define alerts, and analyze performance.

Core features

• ✦AI-Powered Simulations
• ✦Voice AI Compatibility
• ✦Customizable Metrics
• ✦Production Monitoring
• ✦Regression Tracking

Use cases

• →Simulate agent conversations using scenario prompts.
• →Evaluate agent performance with built-in metrics.
• →Monitor production calls and evaluate live performance.