ChatBees.AI

What it does

ChatBees is an AI Customer Support Automation platform that enables users to chat across data sources, PDFs/CSVs, websites, GDrive, Notion, Confluence, and more. It aims to provide high-quality support, scoring 4.6 versus OpenAI Assistant's 3.4, to 10x efficient customer support and employee onboarding. ChatBees helps to 10x the speed of customer ticket resolution and boost customer satisfaction through AI Customer Support Automation.

Core features

• ✦AI Ticket Agent
• ✦AI Chat for Confluence
• ✦Conversational AI Chatbot
• ✦Enterprise Search Engine
• ✦RAG as a Service
• ✦Knowledge Graph Generation
• ✦AI-powered ticket categorization
• ✦Actionable insights for support agents

Use cases

• →Automating customer support ticket resolution
• →Employee onboarding
• →Building knowledge graphs from historical tickets
• →Integrating support and sales pipelines
• →Providing AI chat for Confluence
• →Creating conversational AI chatbots
• →Implementing enterprise search engines
• →Offering RAG as a Service