Chatbase

What it does

Chatbase is a complete platform for building and deploying AI Agents for businesses to handle customer support and drive more revenue. It allows users to train an AI agent on their business data, configure actions it can take, and deploy it for customers. Chatbase offers features like real-time data syncing, action configuration, AI model comparison, smart escalation, and advanced reporting.

Core features

• ✦AI Agent Building and Deployment
• ✦Real-time Data Syncing
• ✦Action Configuration
• ✦AI Model Comparison
• ✦Smart Escalation
• ✦Advanced Reporting
• ✦Integration with various tools (Zendesk, Notion, Slack, Stripe, Salesforce, etc.)
• ✦Multilingual Support

Use cases

• →Handling customer support queries with AI-driven conversations
• →Accessing external systems to gather data and take actions
• →Updating customer subscriptions or changing addresses
• →Escalating complex queries to human agents
• →Gathering insights and analytics about customers and business