Chaport

What it does

Chaport is an all-in-one customer messaging software that combines multi-channel live chat, chatbots, a knowledge base, and more. It provides a platform for businesses to connect with customers through live chat, email, Facebook, Telegram, and Viber, all managed from a single interface. Chaport aims to automate sales and support with chatbots, encourage customer self-service through a knowledge base, and offer various integrations and API capabilities to connect with other apps.

How to use: Add a live chat widget to your website, connect other channels like email and social media, and automate sales and support using chatbots. You can manage all customer interactions from the Chaport platform.

Core features

• ✦Live chat
• ✦Chatbots
• ✦Multi-channel messaging
• ✦Knowledge base
• ✦Integrations & API

Use cases

• →Sales: Increase sales by talking to customers in real-time.
• →Support: Help customers faster and solve their problems quickly.
• →Marketing: Automate lead qualification and collect feedback.