AI self-service support agents for B2B that resolve customer questions across chat, email, in-product and Slack.
What it does
Brainfish builds AI support agents for B2B companies that answer customer questions using your existing docs, tickets and calls. Agents deploy across chat, email, in-product, Slack and Teams, personalize answers by account and role, cite sources on every reply, and add analytics to close knowledge gaps.
How to use: Embed Brainfish in your product or website with a code snippet. The agent starts learning and cataloging your product using computer vision. Customers and staff can then use this learned information to get answers to anything.
Core features
AI support agents across chat, email, in-product, Slack
Grounded answers with citations on every reply
Personalization by plan, role, region or account
Ingests docs, tickets, calls and knowledge bases
Evaluation analytics and gap detection
Enterprise security (SOC 2, ISO 27001, data residency)
Best for
→Automating B2B customer support
→Deflecting repetitive support tickets
→Powering internal team copilots
→Surfacing upsells inside support chats
Toolspool rankingby monthly traffic