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Assisterr

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Multichannel support platform helping Web3 protocols onboard and retain developers across Discord, Telegram and Twitter.

What it does

Assisterr is a developer-support solution for Web3 ecosystems. Its Chainnect product speeds developer onboarding and manages support requests in one app, while turning static documentation into a queryable knowledge base. It provides multichannel support across Discord, Telegram and Twitter to build a single source of truth for teams.

Core features

Chainnect developer onboarding app
Multichannel support (Discord, Telegram, Twitter)
Queryable knowledge base from static data
Single source of truth for internal and external teams
Automated support request handling

Best for

Onboard developers to a Web3 protocol
Reduce manual developer-support workload
Centralize ecosystem documentation
Support builders across chat channels