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Akira

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Guest-experience and reputation platform that captures silent feedback and alerts multi-unit operators to recover unhappy guests.

What it does

Akira is a guest-experience and reputation-management platform for multi-unit brands such as golf courses and hospitality operators. It captures real-time feedback via surveys, QR codes and kiosks, unifies reviews and messages, and uses AI sentiment analysis to flag low ratings instantly so teams can recover guests before they churn. It also manages Google Business listings and review responses.

Core features

Real-time feedback via surveys, QR codes and kiosks
Instant alerts on low ratings
Unified review inbox with AI sentiment analysis
AI-generated review response templates
Google Business listing management
NPS and sentiment analytics across locations

Best for

Recovering unhappy guests before they leave
Capturing feedback that never reaches managers
Managing online reviews at scale
Comparing performance across locations

Pricing

Local
$90/mo
Regional
$65/mo
National
$50/mo