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✓ verifiedPaid
Customer intelligence platform that turns survey and support feedback into prioritized product insights for enterprises.
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Pricing
Custom: starting at $24,000/year (30-day trial available)
Free trial available
Core features
- ✦Automatic tagging and categorization of unstructured feedback
- ✦Customizable, shareable team dashboards
- ✦Natural-language assistant for querying feedback data
- ✦Proactive alerts when new issue trends emerge
- ✦AI-assisted response drafting for customer replies
- ✦SOC 2 Type II and GDPR-compliant enterprise security
- ✦Integrations across thousands of feedback sources
Use cases
- →Product teams prioritizing roadmap items from customer feedback trends
- →Support leaders tracking performance and reducing ticket volume
- →Executives monitoring voice-of-customer signals across the business
- →CX teams catching emerging issues before they escalate
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