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LucyAI
✓ verifiedPaid
AI customer-service agent handling orders, support and quotes across WhatsApp, calls and email for retail and telco.
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Pricing
No public pricing
Core features
- ✦Multichannel AI agent (WhatsApp, voice calls, text, email)
- ✦Autonomous order-taking, quoting, and support handling
- ✦Integrations with Salesforce, Zendesk, Hubspot, and industry ERPs/ISPs
- ✦Voice processing with dialect understanding
- ✦Case tracking and agent assignment for customer queries
- ✦Industry-specific solutions for ecommerce, cinema, and telco
Use cases
- →Automating restaurant or retail order-taking via WhatsApp voice notes
- →Handling cinema seat selection and concession orders via AI chat
- →Providing 24/7 telco or ISP customer support without added headcount
- →Tracking and routing customer service interactions across channels
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